Our Privacy Commitment
Data Collection
We collect only necessary information for lottery operations under Australia's Privacy Act 2020. This includes contact details, purchase history, and age verification to ensure compliance with AU gambling regulations and responsible service requirements.
Information Security
Your data is protected with enterprise-grade encryption stored on secure servers located in Sydney. Regular audits by independent cybersecurity firms ensure our systems meet AU government standards for online gambling operators.
Third-Party Sharing
Personal information is never sold. We may share limited data with AU Lotteries Commission for regulatory purposes or financial institutions for prize payments, always in accordance with AU privacy laws and strict confidentiality agreements.
Cookies & Tracking
Our website uses essential cookies for functionality and anonymized analytics to improve user experience. You can manage preferences through browser settings while understanding some features may not work optimally without them.
Your Rights
Under AU law, you can request access to or correction of your personal data. Contact our Privacy Officer in Canberra to exercise these rights. We respond within 20 working days as required by the Privacy Commissioner.
International Transfers
While we primarily use AU-based services, some data processors may operate overseas. We ensure all international transfers comply with the Privacy Act's cross-border disclosure rules and maintain equivalent protection standards.
Breach Notification
In the unlikely event of a data breach affecting players' personal information, we will notify affected customers and the Privacy Commissioner within 72 hours, following AU's mandatory data breach notification scheme procedures.
Policy Updates
We regularly review our privacy practices to reflect changes in AU legislation and technology. Significant updates will be communicated through our website and email newsletters, with archived versions available upon request.